Chat with Us Live

We can help answer your questions about K-State Online programs, courses, requirements and more. Use the following link to access our live chat service.

Questions? Chat with us!

Chat Policies

When is the instant message (IM) service available?
The K-State Online chat service is available during business hours: Monday-Friday, 8 a.m.-5 p.m. CST.

Who receives my IM?
K-State Online staff answer the questions. If you don't receive an immediate response, please wait or contact our office.

Chat Privacy Policy
K-State Online respects our users' privacy. All chats are saved for statistical and content analysis. This information is used to help us determine appropriate staffing levels, when to offer this service, and for staff training. However, all identifiable information is removed before the chat transcripts are saved.

Statistics and chat excerpts may be used for report and publication purposes. If you wish to have your chat record deleted, please contact Lydell Cox at lydellc@k-state.edu. You will need to provide the time and date of your chat.

Confidential Information
If you have questions that will require confidential or identifiable information, please contact us by phone or email. We will not discuss confidential educational records or personally identifiable information via chat.

IMs containing personal attacks, profanity, hate speech or inappropriate material are prohibited. We reserve the right to block and report any chat patron at our discretion.